Privacy & Cookies - Brakeley Gift Room

Privacy is important to Brakeley Gift Room. This Privacy Policy describes how the personal information you give us is used and protected.

WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing/delivery address, email address and telephone number. This is called Order Information.

All purchases are processed by an off-site payment gateway (Stripe or Paypal) so we never have access to your credit card information.

If you sign up to receive our newsletter/promotional emails, we store your email address. You can opt out of receiving these messages at any time.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information to:

Fulfil any orders placed through the Site (processing orders, arranging deliveries);
Respond to queries, refund requests and complaint;
To enable third parties to carry out technical, logistical or other functions on our behalf.

SHARING YOUR PERSONAL INFORMATION
We may share your personal data in the following circumstances:

With our logistics providers to ensure deliveries can be made;
With our technical partners being those who host our website and process payments;
With law enforcement agencies or other regulators where we are legally required or permitted to do so;
With any other party where we have your specific consent to do so.

YOUR RIGHTS
The data protection laws provide you with a number of rights including the following:-

The right to access your data which we hold;
The right to have inaccurate data rectified;
The right to have data erased;
The right to restrict the processing of your data;
The right to request your data in a portable format;
And the right to object to how we process your data.

You can exercise any of these rights by contacting us at brakeleygiftroom@gmail.com and we will deal with any requests in accordance with the timescales provided for in the data protection laws.

If you have any queries or concerns over the personal data we hold and how it is used please contact us at brakeleygiftroom@gmail.com.

Should you not be happy with the way we have handled your personal data you have the right to complain to the Information Commissioner’s Office. Please refer to https://ico.org.uk/concerns

SECURITY & DATA RETENTION
We take every reasonable effort and technical measure to protect the data we hold about you from unauthorised access, alteration, or disclosure.

We will not ask you for more information than is necessary to carry out the activity we are collecting it for and we will only request information that we have a legal and fair reason for obtaining. We also will not keep your data for longer than is necessary or for any length of time that breaches legal statutory or regulatory requirements.

Only employees and Trusted Partners with legitimate reason for accessing this data are granted permission to do so.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at:

Brakeley Gift Room
14 Bridge Street
Ballater
AB35 5QP
013397 55574
brakeleygiftroom@gmail.com